Your privacy matters to us.

Our Privacy Policy

Effective Date: August 1, 2022

We know that privacy is a critical aspect of your internet service provider and that when you use our service or visit our website, you're trusting us with your data. We created this Privacy Policy to explain what information we collect and how we use it.

Types of Information Collected

We collect data to build and maintain our network and make everyone's internet service better. This information helps us know things like when customers are experiencing slowdowns and help fix these issues automatically.

 

Network Data

We collect and store information about a customer's use of our Network, to provide, improve and maintain our network. For example, we may collect and store information about the performance of the equipment installed on a customer's property, when a customer is using our network, the various devices a customer is using to access our network. and the amount of data a customer is transmitting and receiving through our network.

We do not collect or store the contents of a specific customer's internet traffic, including websites visited or any of the content being transferred.

We may also aggregate network information from multiple customers of our network; aggregated network information does not identify a specific individual, computer, or device.

 

How we use information we collect:

We use the information we collect from all of our service to provide, maintain, protect and improve it and to protect ResiBridge and our customers.

 

Confidentiality and Security of Personal Information:

Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless such disclosure is necessary to:

  • Comply with a court order or other legal process

  • Protect our rights or property

  • Enforce our Terms of Service

 

Ability to Access, Update, and Correct Personal Information

Unfortunately, we do not currently maintain any automated procedures for you to review or request changes to the information that we collect about you, except that you may request to do so by contacting us at Privacy@ResiBridge.com